Frequently Asked Questions

• What is your return policy?
  We offer a 30-day return policy on all unworn items with original tags attached. Simply contact our customer service team to initiate a return.
• How do I initiate a return?
  To initiate a return, please email our customer service team with your order number and the items you wish to return. We'll provide you with a return shipping label and instructions.
• How long would it take me to receive the refund after I have initiated the return?
  Once we receive your returned item, please allow 5-7 business days for processing. Your refund will be issued to your original payment method within 3-5 business days after processing.
• What is your exchange policy?
  We're happy to exchange items for a different size or color within 30 days of purchase. Contact our customer service team to arrange an exchange.
• Can I cancel my order?
  Orders can be cancelled within 24 hours of placement. Please contact us immediately if you need to cancel your order. Once shipped, cancellations are not possible.
• How long does shipping take?
  Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
• Do you ship internationally?
  Yes, we ship to most countries worldwide. International shipping times and costs vary by destination. Please check our shipping page for more details.
• How do I track my order?
  Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.